Business:
Homecare Service Company
Region:
India
Locations:
Pan India
About The Homecare Service Company
This Homecare service company is Located in India and has Multiple Locations, has 8000+ Employees. This Hospital is Accredited by NABH & JCI.
Objective
The objective of this project was to help the homecare services company increase new bookings & enhance the patient experience.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Pull lab results on the go
- Book a home visit
- Check ongoing offers
- Get quick support
The complete system was integrated with their HIS system, CRM and SMS gateway.
Key Use Cases
Business Impact
500+
Appointment Booked in 1st Quarter
97.60%
Reports Success Rate
220+
Medical Equipment Orders In 1st Quarter
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