Engage With Your Customers & Build Ever Lasting Relationship with Voiceoc Conversational AI System
Engage With Your Patients On
All Possible Channels
WhatsApp, Instagram, Website, Facebook Messenger, Google Business Messages, iMessage, Viber, Telegram, SMS
Connect with your patients where they are and engage with them to grow bookings & provide personalised support by leveraging Voiceoc AI..
Connect with your patients where they are and engage with them to grow bookings & provide
personalised support by leveraging Voiceoc AI.
Connect with your patients where they are and engage with them to grow bookings & provide personalised support by leveraging Voiceoc AI.
Connect with your patients where they are and engage with them to grow bookings & provide personalised support by leveraging Voiceoc AI.
Connect with your patients where they are and engage with them to grow bookings & provide personalised support by leveraging Voiceoc AI.
Connect with your patients where they are and engage with them to grow bookings & provide personalised support by leveraging Voiceoc AI.
End-to-End Patient Journey
Diagnosis AI
Powered by medical natural language processing, our AI system is trained to diagnose your patients symptoms and recommend specialisation
“This module was designed after collecting tons of data and working closely with a team of healthcare experts”
Kush Aggarwal
Founder
Appointment Booking
Voiceoc AI engine enables your patients to book appointments (OPD, Lab Tests etc.) and make a payment in a maximum of 20 sec.
Watch how Lab Test Booking works
“Voiceoc AI system helped us in a steady increase in new OPD bookings month on month”
Sumith Kumar
Marketing Manager at Aster Healthcare, Oman
Appointment Reminder
Voiceoc AI engine enables you to increase your patient footfall rate by sending regular appointment reminders.
“WhatsApp has an open rate of 98% which is very high in comparison to other channels thus helping healthcare companies to strengthen their engagement with the patients”
Kush Aggarwal
Founder
Avail New & Historical Reports & Invoices
Enable your patients to pull out latest & historical reports/invoices of you and all your family members registered with your account in the most secured manner.
“Our system is end to end integrated with HIS/LIS to pull lab reports & invoices after proper validation in order to maintain privacy
Samarth Bhalwar
Founder
Avail Support
Our platform enables agents to take control of the chat conversation from AI as and when required and ensure patient experience is maximised
“Our unique queue mapping algorithm has helped our client significantly reduce patient drop off rate even when agents are busy”
Kush Aggarwal
Founder
Post Treatment Engagement
Engage & Monitor your patients health post treatment / visit and keep them engaged by
- taking regular feedbacks
- collecting patient-reported outcomes
- sending follow up appointment reminders
- sharing medical documents
- sending ongoing campaign details
and a lot more.
Exclusively Designed For
Healthcare Industry
Our powerful AI engine is feeded with more than 1 Million patient conversation data monthly thereby helping you achieve higher conversions in terms of appointment booking & deliver human-like experience to patients.
Why Voiceoc?
1 Million +
Monthly Patient
Conversations
100,000 +
Monthly Patients
Engaging On The System
$24k/Month
Avg. Worth Appointment
Bookings Per Client
91.37%
Avg. Patient
Satisfaction Score
90-95%
Patient Queries
Handled By AI
In The News
Why Voiceoc Made It To The List
The pandemic has dramatically changed how we interact with digital businesses, especially via chatbots. But until now, the healthcare industry has not fully leveraged the benefits of conversational AI to deal with operational bottlenecks and enhance process co-ordination.
The New Delhi-based startup offers AI-powered voice and text assistance to help healthcare companies automate the entire patient journey.
Voiceoc: Smartest Conversational AI For Hospitals To Engage With Patients On WhatsApp
Delhi-based AI startup, Voiceoc empowers globally acclaimed hospitals and labs worldwide with the smartest conversational AI solutions. From booking appointments through Whatsapp to getting the latest reports online, the Voiceoc AI is focused on helping labs and hospitals automate globally in the most hassle-free way
Leveraging AI In Healthcare Sector
Implementing AI can be very beneficial for hospitals and patients in terms of productivity and efficiency, increasing test booking and appointment rates, less interaction with the customer support team, and much more. This could bring 24/7 genuine leads and automates the follow-ups along with payment assistance but what can be phenomenal is the 24/7 conversation
Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients On WhatsApp
Over the years, Voiceoc AI has become a trusted choice of leading healthcare companies worldwide. It has been successful in handling 1 million+ patient conversations, helping hospitals and labs generate 19 lakh+ monthly bookings, reducing the patient wait time to 4 seconds, and also achieving a patientsatisfaction score of 91.37% with its lasersharp accuracy.
Extra Value-Added Features
Communicate by sending ‘voice messages’
To provide more convenience to the patients, our Voice AI engine enables your patients to share voice messages instead of typing the message and also, listen to the incoming messages.
Track your patients’ emotions
Our AI Sentiment analysis engine is capable of tracking emotions of your patients, identifying unhappy patients and helping you convert those unhappy patients into happy patients in real time.
Enhance productivity of your customer care agents
Our AI Agent assist module understands patients’ expectations and seamlessly transfers chat to your customer agent as and when required. Our proprietary mapping algorithm maps the patient with the right agent in the least possible time and the module is loaded with features to help agents track their productivity and provide quick support to the patients.
Language Capability
Our AI engine has the capability to understand & respond in any language. All the responses are highly personalised and the AI engine responds in a way that your patients find it very friendly.
Leverage your patient’s conversation data to take impactful decisions for your organisation
Get deeper insights on how your patients are engaging with your organisation and what actions can be taken to improve their experience, grow bookings and perform better than competitors. All the patient conversation data and relevant insights can further be downloaded in an excel for further analysis.
Integrate with any HIS/LIS and Third Party Application
Our Voiceoc AI engine can be integrated with any HIS/LIS and any third party applications such as payment gateway, SMS gateway, CRM, Google APIs etc. in the most secured manner.
Run High Return Campaigns
Our Clients’
Experience
Zulfiqar ShaikhCOO at Al Borg Diagnostics
“We were delighted to have Voiceoc as our technology partner in this project. Look forward to many more projects in near future”
Rubina MemonCustomer Experience at SRL
“Our BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the BOT & engaged thousands of customers monthly.”
Fahami KareemIT Manager at Aster DM Healthcare
“Great support from Voiceoc Team! Voiceoc did a great job in integrating the WhatsApp AI bot with our HIS. Voiceoc AI bot has helped us generate new OPD bookings and strengthen engagement with our patients."
Sumith KumarMarketing Manager at Aster Al Raffah Hospital, Oman
“Strongly recommend Voiceoc! Voiceoc system's ability to interact seamlessly both in English & Arabic helped us a lot to delight our patients. The system helped us increase new OPD bookings month on month, pull lab reports in seconds and improve our NPS.”
Dishant GuptaAGM IT at Max Lab
"Probably the best conversational AI for healthcare space. Voiceoc team was very proactive. They designed a complete conversational AI on WhatsApp and it helped us significantly to grow new home test bookings and reduce customer care calls by 18% ”
Aashima SodhiAssistant Manager Marketing At Max Healthcare
“We're glad that we partnered with Voiceoc. The system has proved to help us immensely in growing test bookings and providing quick support to our patients. The campaign management system of Voiceoc helped us significantly improve our conversion rate.”
Nadim NavdeInformation Technology Director at Bahrain Specialist Hospital
“We're glad to have partnered with Voiceoc. The conversational AI system on WhatsApp helped us reduce incoming calls traffic and increase bookings. Within a few months we could see the system handling close to 20% of our traffic.”
Ashutosh GuptaHead of Marketing and Sales at Cocoona Aesthetics
“Choosing Voiceoc was definitely a good decision. It helped us to automate our patient engagement process which boosted our appointment numbers and NPS. Furthermore, this automation has helped us reduce calls and save significant time of our staff members.”
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