No More Manual Texting. No More Wait Time. Automate All Your Text Interactions With Our Text AI.

Automate all patient texts for appointments, queries, support, prescription refills, and other front desk-related tasks. Our Text AI system ensures seamless 24x7support, reducing incoming  call traffic, cutting down patient wait times, and lightening the work load on your front desk team.

Text_AI_Banner

SMS AI

Voiceoc's SMS AI product leverages cutting-edge generative AI to automate patient interactions  through SMS. Patients can effortlessly schedule appointments, ask queries, request support,  refill prescriptions and a lot more, all via text. By offering 24x7 automated assistance directly  on SMS, it not only boosts patient experience but also frees up your front desk team for other  complex tasks.

text-ai-sms-tab-cover

WEB AI

Voiceoc's Web AI product integrates seamlessly with your website, providing patients with an  easy way to schedule appointments, get answers to their queries, request support, refill  prescriptions and a lot more. By offering 24x7 automated assistance directly on your website, it  ensures patients find what they need quickly, reducing website drop-off rates and alleviating  the workload on your front desk team.

text-ai-web-tab-view

APP AI

Voiceoc's App AI product harnesses advanced generative AI to streamline patient interactions  through your mobile app. Patients can easily schedule appointments, ask queries, request  support, refill prescriptions and a lot more directly within the app. This 24x7 automated  assistance not only enhances the mobile app experience but also helps patients quickly get  what they need, ultimately cutting down the need to make a call.

app-tab-cover1

Leverage Conversational AI To Cut Down Calls

icon-provider
Find Out Providers
icon-appointments
Book Appointments
icon-reschedule
Verify, Cancel & Reschedule Appointments
icon-chatgpt
Get Queries Resolved (Powered By ChatGPT)
icon-department
Connect With Multiple Departments
message-icon
Drop A Message For The Doctor
icon-call
Connect With On Call Doctor
bills-icon
Pay Bills
icon-refill
Request For Prescription Refill
icon-review
Check Patient Reviews
icon-feedback
Share Feedback
list-cards-bg-leftlist-cards-bg-right

Find A Provider

text-ai-provider-banner2

Manage
Appointments

text-ai-appoint-banner2

Find Nearest
Office

nearest-office-view2

Voiceoc Text AI Vs Manual Text Response By Agents

Having a seamless Text AI experience not only enhances patient satisfaction but also reduces the need for phone calls. In the US, 75% of consumers prefer texting customer support over other communication methods and 77% of consumers have a more positive perception of businesses that offer text communication.

textai-manual-text
text-manual-table
text-ai-speech-banner2

Not Just Texts, Our Text AI Also Understands Speech

Utilising advanced speech-to-text technology, our Text AI allows patients to send voice notesfor added convenience. This feature eliminates the need for typing, making interactions quicker and more effortless.

Text AI For Every Language

Enable your patients to interact in their preferred
language—be it Spanish, Chinese, Hindi,
Arabic, or any other—across our Text AI assistant
platforms.

Text AI languages

Unlock Actionable Insights To Boost Patient Experience And Cut Down Call Volume

Turn your Text AI scripts into valuable, actionable
insights. These insights help you better
understand patient needs, improve communication, and
develop strategies to enhance
engagement and overall satisfaction.

Actionable_insights

Tech Overview

Generative_AI_Core

Generative AI Core

tick-blue

We utilise the latest advancements in Generative AI for natural and intuitive text-basedconversations.

tick-blue

Adaptable to various medical terminologies and patient interactions.

plug-play

Plug & Play Integrations With EMR systems

tick-blue

Seamlessly integrates with leading EHR/EMR systems

tick-blue

API support for custom integrations and third-party applications

cloud-compliance

Scalable Cloud Infrastructure

tick-blue

Hosted on secure, scalable cloud infrastructure ensuring high availability and data protection.

tick-blue

Easy to scale up as your practice grows.

cloud-compliance

Data Security & Compliance

tick-blue

HIPAA-compliant data handling and storage

tick-blue

End-to-end encryption to protect patient information

book-demo-banner-footer

Ready To Cut Down Your
Calls Today?

Latest From Our Blogs

August 6, 2024

Why the Role of AI in Healthcare is Essential

Learn more

August 6, 2024

How Conversational AI Healthcare Enhances Patient Care

Learn more

August 5, 2024

Negatives of AI in Healthcare: The Hidden Risks We Need to Address

Learn more