Voiceoc's SMS AI product leverages cutting-edge generative AI to automate patient interactions through SMS. Patients can effortlessly schedule appointments, ask queries, request support, refill prescriptions and a lot more, all via text. By offering 24x7 automated assistance directly on SMS, it not only boosts patient experience but also frees up your front desk team for other complex tasks.
Voiceoc's Web AI product integrates seamlessly with your website, providing patients with an easy way to schedule appointments, get answers to their queries, request support, refill prescriptions and a lot more. By offering 24x7 automated assistance directly on your website, it ensures patients find what they need quickly, reducing website drop-off rates and alleviating the workload on your front desk team.
Voiceoc's App AI product harnesses advanced generative AI to streamline patient interactions through your mobile app. Patients can easily schedule appointments, ask queries, request support, refill prescriptions and a lot more directly within the app. This 24x7 automated assistance not only enhances the mobile app experience but also helps patients quickly get what they need, ultimately cutting down the need to make a call.
Having a seamless Text AI experience not only enhances patient satisfaction but also reduces the need for phone calls. In the US, 75% of consumers prefer texting customer support over other communication methods and 77% of consumers have a more positive perception of businesses that offer text communication.
Utilising advanced speech-to-text technology, our Text AI allows patients to send voice notesfor added convenience. This feature eliminates the need for typing, making interactions quicker and more effortless.
We utilise the latest advancements in Generative AI for natural and intuitive text-basedconversations.
Adaptable to various medical terminologies and patient interactions.
Seamlessly integrates with leading EHR/EMR systems
API support for custom integrations and third-party applications
Hosted on secure, scalable cloud infrastructure ensuring high availability and data protection.
Easy to scale up as your practice grows.
HIPAA-compliant data handling and storage
End-to-end encryption to protect patient information
