No More Wait Time.
No More Voicemails.
Answer All Your Patient
Calls 24x7 Efficiently
With Our Voice AI.

Efficient, Automated Call Handling Powered by Advanced Generative AI. Our Voice AI System Ensures Seamless 24x7 Support, Reducing Front Desk Work load and Enhancing Patient Satisfaction.

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Voice AI That Sounds
Remarkably Human!

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Human-Like Voices

Enhance your interactions with our selection of natural-sounding male and female  voices, making every call feel personal.

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Adaptive and Emotionally Intelligent Voice AI

Customise your Voice AI responses to suit your needs, with emotionally intelligent  interactions that enhance patient connection.

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The Generative AI Advantage

Using cutting-edge generative AI, our Voice AI answers various patient queries with the  same expertise and empathy as a human receptionist.

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Correct Responses

Our Generative AI Assistants utilise strong safeguards to ensure responses are relevant  and based strictly on the provided information.

Leverage Conversational AI
To Reduce Receptionist Workload

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Book Appointments
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Verify, Cancel & Reschedule Appointments
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Connect With Multiple Departments
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Get Queries Resolved (Powered By ChatGPT)
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Drop A Message For The Doctor
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Connect With On Call Doctor
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Pay Bills
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Request For Prescription Refill
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Make Outbound Appointments Confirmation Call
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Share Feedback
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Convert Calls Into
SMS When Needed

Easily convert your patient calls to text, offering a convenient and self-serve mechanism for  your patients to engage and get things done. Our AI identifies the optimal moments for SMS  deflection, enhancing patient experience while alleviating the workload on your already  overburdened staff.

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Multi Intent & Entity Recognition

With the ability to recognize multiple intents & entities simultaneously, our Voice AI ensures  that patients can share their various requirements in one go. This not only saves time but also  delivers a seamless and satisfying experience, improving overall patient engagement.

Smart Routing To
Live Agents

Our AI, leveraging advanced technologies like Large Language Models (LLM) and Natural  Language Understanding (NLU), intelligently routes calls to the right live agent in the  appropriate department only when necessary. This ensures efficient use of resources while maintaining high levels of patient satisfaction. Smart diversion reduces wait times and ensures  that complex issues receive the attention they deserve.

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After-Hours & Emergency Support

Our comprehensive after-hours and emergency support guarantees that your patients can  access help whenever they need it, ensuring continuous and dependable care beyond regular  office hours.

Unlock Valuable Insights To Improve Patient Engagement

Transform your AI call recordings into a treasure trove of actionable data. These insights help  you understand patient needs better, enhance communication, and implement strategies to  boost engagement and overall satisfaction.

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Voiceoc Voice AI Vs Your Call Center

Traditional call centers are expensive and frustrating; our Voice AI can handle unlimited patient  calls simultaneously and efficiently from start to finish.

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Under The Hood

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Plug & Play Integrations With EMR & VoIP systems

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Go to market faster with ready-to-deploy single-click integrations available for all leading EMR/EHR & VoIP/Call Center systems.

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API support for custom integrations and third-party applications.

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Scalable Cloud Infrastructure

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Hosted on secure, scalable cloud infrastructure ensuring high availability and data protection.

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Easy to scale up as your practice grows.

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Data Security & Compliance

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HIPAA-compliant data handling and storage.

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End-to-end encryption to protect patient information.

Ready To Automate Your Calls Today?

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