Business:
Hospital
Region:
India
Locations:
4
About The Hospital
This Hospital is Located in India and has 4 Locations with a capacity of 250+ Beds and 550+ employees. It is Accredited by JCI, NABH and QAI Certified.
Objective
The objective of this project was to help the hospital increase new bookings & reduce patient wait time.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Give feedback and get queries resolved
- Pull latest & historical lab results
- Check ongoing offers
- Avail 24*7 support
The complete system was integrated with their HIS system, CRM and SMS gateway.
Key Use Cases
Business Impact
3200+
Patients Handled Monthly
450+
Reports Queries Handled Per Month
46.12%
Growth In Monthly Traffic
88.46%
Patient Satisfaction Score
Other Case Studies
Voiceoc Helps KSA Based Diagnostic Company Handle 13,200+ Patients & Generate $35,720 Worth New Test Bookings Per Month
How Voiceoc helped KSA-based Diagnostic Chain to grow bookings...
Voiceoc Helps Oman Based Hospital Generate $2,270 Worth Bookings Per Month & Reduce Customer Care Calls Traffic By 31.14%
How Voiceoc helped Oman-based Hospital to grow bookings...
Voiceoc Helps Bahrain Based Hospital Generate $17,985 Worth Bookings Per Month & Reduce Customer Care Calls Traffic By 11.87%
How Voiceoc helped Bahrain based Hospital to grow bookings...
Voiceoc Helps India Based Diagnostic Company Generate ₹14,47,500 Worth New Test Bookings Per Month & Reduce Customer Care Calls By 35.71%
How Voiceoc helped India-based Diagnostic Chain to grow bookings...
Voiceoc Helps Telangana Based Diagnostics Company Generate $3,200+ Worth Bookings Per Month & Handled 1,600+ Reports Requests Per Month in less than 15 seconds
How Voiceoc helped Telangana-based Diagnostic Chain to grow...
Stay updated with industry specific educational content
Educational content Case studies Industry white papersBy providing your email you consent to allow Voiceoc to store your information and provide you the content requested.