Business: Homecare Service Company

Region: India

Locations: Pan India

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About The Homecare Service Company

This Homecare service company is Located in India and has Multiple Locations, has 8000+ Employees. This Hospital is Accredited by NABH & JCI.

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Objective

The objective of this project was to help the homecare services company increase new bookings & enhance the patient experience.

About the Project

A conversational AI was designed on WhatsApp that would allow patients to:

• Book Appointment

• Pull lab results on the go

• Book a home visit

• Check ongoing offers

• Get quick support

The complete system was integrated with their HIS system, CRM and SMS gateway.

Key Use Cases

Business Impact:

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500+ Appointment Booked in 1st Quarter
97.60% Reports Success Rate
220+ Medical Equipment Orders In 1st Quarter

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