Senior QA Engineer

Voiceoc is a leading provider of voice and text automation solutions tailored for medical practices & hospitals. Our innovative technology reduces call volume and support costs by automating routine front desk tasks, such as appointment scheduling, reminders, and patient inquiries. By integrating seamlessly with existing systems, Voiceoc enhances operational efficiency and improves patient satisfaction. Our solutions prioritize data security and comply with HIPAA regulations, ensuring that patient information is handled with the utmost care. Join us to be part of a team revolutionizing healthcare communication through cutting-edge automation.

Requirements:

• The candidate must have 2-3 years of experience in the domain. The responsibilities include:
• Understand the complete flow of the application and take active interest in creating product architecture & flow
• Create detailed, comprehensive and well-structured test cases and test plans
• Identify, record, document thoroughly and track bugs while testing (functional & integration testing)
• Perform thorough regression testing when bugs are resolved
• Write Automation Scripts
• Liaise with internal teams (e.g. developers, product managers) and communicate bug findings effectively
• Work closely with engineers to ensure timely resolution of issues
• Create test reports
• Show flexibility and ready to occasionally work within tight deadlines
• Assist with constantly reviewing and evolving processes