Cut Down Workload Reduce Your Support Costs

Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.

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AriseHealth logoOE logo2020INC logoEphicient logoEphicient logoThe Paak logoToogether logo

SUCCESS STORIES

"Voiceoc could provide everything we were looking for in a solution and as a business partner"

Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.

Michael Delac, CMPE

COO at Fairfax Colon & Rectal Surgery

Conversational AI Built For Enterprises Of All Sizes

Integrated With Your EHR, Voiceoc Automates All Your Patient Interactions

Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.

Automate Appointment Related Outbound Calls

Save Time And Reduce Appointment No-Show

Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.

Extended Functionalities

Drive Patient Engagement To The Next Level!

Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7

Human-like AI Experience

Say bye to ‘Robotic’ bots. Voiceoc communicates to your patients the way your front desk team member would do.

Seamless Human Handoff

Voiceoc is engineered to handle 90-95% incoming queries through AI and can intelligently direct the patients to the right agent as and when required. This guarantees an uninterrupted patient experience without any compromises.

Agents Can Revert by speech inputs

Agents Can Save Time By Communicating Through Voice Notes Instead Of Typing On The Dashboard.

Text AI Supports All languages

Enable your patients to interact in their preferred language—be it Spanish, Chinese, Hindi, Arabic, or any other—across Voiceoc SMS and Web AI assistant platforms.

Integrates With Your EMR

Voiceoc can integrate with your EMR system to automate the entire process of patient record identification, appointment booking, and prescription support, reducing the need for staff intervention.

Quick Setup And Go Live

You can go live with Voiceoc in days and start reaping benefits by cutting down calls volume and improving front desk efficiency.

Gain Actionable Insights

Voiceoc dashboard lets you uncover actionable insights that can help you understand your patient behavior, discover areas of improvement and a lot more.
SUCCESS STORIES

“Fantastic, Innovative & Human-like AI experience”

Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.

Patrick Dasoberi

Patrick Dasoberi

Chief Technology Officer at CarePoint
SUCCESS STORIES

“Voiceoc AI helped us deliver exceptional experience to our patients”

Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.

Joji K Mathews

Joji K Mathews

Head Of Information Technology at KIMS Healthcare
SUCCESS STORIES

“Voiceoc Helped Us Reduce Our Missed Calls By 77% & Save Money”

With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.

Joji K Mathews

Dr. Daniel Roshan, MD, FACOG, FACS

CEO at Rosh Maternal-Fetal Medicine
SUCCESS STORIES

“We're glad to have partnered with Voiceoc”

The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.

Nadim Navde

Information Technology Director at Bahrain Specialist Hospital
SUCCESS STORIES

“Best conversational AI for healthcare space”

Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.

Dishant Gupta

Dishant Gupta

Associate General Manager at MAX Lab

Our Numbers Speak For Themselves

g2-logo

1 Million +

Monthly Patient Conversations

7x - 10.6x

ROI Achieved

91.37 %

Avg. Patient Satisfaction Score

90-95 %

Patient Queries Handled By AI

Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients

Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients

Top 30

Ranked Amongst “Top 30 startups”
by Inc 42 media in the month of April 2022

ROI calculator

Measure Your
Success Now

Discover potential ROI savings by implementing Voiceoc AI assistant.

Calculate your ROI
LLM Powered AI Assistant

Integrated With ChatGPT To Provide Reliable
Information To All Your Patient’s Questions

Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.

Integrated With GPT-4 To Provide Reliable Information To All Your Patient’s
Questions
Security

Voiceoc Is HIPAA Compliant And Committed To Data Privacy & Security

eBook AND BLOGS

Latest Reads From Voiceoc

March 21, 2025

AI Implementation in Hospitals: Work Smarter & Not Harder

Artificial Intelligence making itself in the market headlines and continuously transforming the industry verticals where healthcare is no more exception. With its ability to focus on massive amounts of data and perform complex tasks, the role of AI in health comes with multiple exceptions and improves the outcome in different approaches. 

From early detection to predicting health outcomes from electronic health records (EHR), AI sets up the hospital settings and clinics, and thus offers hospitals a way to work smarter and not harder. 

Millions of health professionals opted for AI to turn out their future automatically reducing the costs and improving health outcomes. AI is there to help you find ways to excel in performance under multiple pressures that are eventually not limited to ever-increasing imaging and patient volumes with a high-quality output. 

In this blog, let’s explore how hospitals are utilizing AI to work smarter and not harder to achieve success in healthcare.

Conversational AI Vs Traditional Health bots: Which One is Better?

Challenges That Hospitals and Clinics Face

  1. Insufficient Resources 

As the population is growing, the need for hospitals is becoming crucial. Due to a lack of resources in healthcare, it becomes difficult for professionals to put their major focus on emergency treatments and provide adequate services. 

There is no kind of platform where doctors and patients connect virtually and thus patients need to come physically even to learn a little work like prescription refills or tracking insurance claims and others. 

  1. Medication Issues 

The errors in providing the right medication become a case of regular hospital visits and thus harm the patient’s health. To help reduce medication errors due to doctors or spelling mistakes, hospitals can implement a centralized system that tracks and manages medications. 

Even a bar-coding system can also be utilized to verify the correct medication given to the patient at the correct time. 

  1. Less Healthcare Staff 

Less healthcare staff is considered another major problem nowadays. This eventually leads to longer waiting times for patients, less individualized care, and a higher risk of errors. To solve this issue, hospitals and clinics need to be sure that they have enough staff to meet their patient needs. 

This directly indicates the need to hire staff or use shift differentials to incentivize employees to work during their busy times. 

Hence, it becomes most important to have the right business approach and provide proper treatment to patients when needed. 

Benefits of Artificial Intelligence to Work Smarter For Hospitals  

1. Improve Patient Results and Communication

One of the major advantages of using AI in health sectors is its ability to provide better results. Whether it’s about reducing waiting times, instant appointment scheduling, getting emergency treatment, or finding nearby doctors, AI health bots instantly work on this concept from the patient's perspective.

Even, this helps to improve the communication between patients and doctors which signifies the things to run at a greater extent. 

2. Improve Coordination Among Health Staff 

Another significant advantage of healthcare AI is its ability to capitalize the team-based workflows through clinical workflow optimization. With the help of Voiceoc experts, professionals can connect with patients and team members at any time, collect data for their reports, and results, and transfer images and clinical information. 

This will increase the collaboration between the hub and spoke facilities and thus result in faster and better patient treatment. 

3. Retention Rate 

When patients get complete satisfaction from hospitals and clinics, it will improve the patient retention rate. This also increases the relationships between disease awareness and optimizes hospital revenue and more patient appointments. 

The Integration of AI in the hospital's centralized platform actively helps the user anytime and provides 24/7 patient support without any interruptions. 

4. Reducing Waiting Times in Hospitals 

Patients need to wait too much time to schedule their appointments especially when there is a high demand. Multiple times when the patient is admitted to the hospital, there may be chances of delay in discharge and that’s where the patient reductions come.

Here, AI can work successfully in reducing the time and doctors can provide immediate support virtually whether it’s about prescription refills or discharges. 

Read On

Why Must You Choose Voiceoc AI Bot As Your Health Partner?

To reduce the challenges, hospitals and clinics are looking for the right approach to improve patient and doctor communication, online appointment scheduling, and enhance patient satisfaction. 

This is where Voiceoc AI health bot comes into play and becomes a health partner. Voiceoc’s AI-powered healthcare chatbot has been specially designed to understand patient needs, provide instant responses, and focus on manual tasks so that professionals can engage in urgent tasks. 

The Voiceoc AI Bot is built with advanced natural language processing capabilities that enable it to respond to patient inquiries in a human-like manner. It makes sure to round-the-clock availability, reduce patient wait times, and improve patient satisfaction. 

AI Bot as your health partner works on improving efficiency, minimizing human errors, and delivering patient experience. It is not just about a chatbot but a way to work smarter and enhance patient engagement. 

Connect with us and get a 30-minute Consultation and Be a Partner with Voiceoc!

Conclusion

Undoubtedly, AI transforms the entire healthcare landscape by providing hospitals and clinics a way to work smarter and not harder. By understanding concerns like insufficient resources, medication errors, and long patient waiting times, AI solutions like the Voiceoc AI bot allow healthcare providers to manage their operations, enhance patient communication, and deliver healthcare outcomes. 

By integrating AI into the health industry, it is no longer a luxury but a need. Hospitals and clinics here work on managing the workflows and provide a personalized and efficient patient experience. As a result, healthcare firms can achieve better patient satisfaction, improve staff coordination, and boost overall productivity. 

If you are looking to optimize the healthcare service and build a stronger connection with patients, partnering with Voiceoc AI Health Bot helps you to step closer to smarter healthcare. Let’s work and collaborate!

Learn more
eBook
Cost Reduction and Efficiency Gains from AI at the Front Desk
This eBook dives deep into how cutting-edge AI solutions, like Voiceoc, are reshaping front desk management for the better.
Get the eBook

SUCCESS STORIES

"70% queries were automated"

Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.

Rubina Memon

DGM Service Quality & Process Excellence at Agilus Diagnostics

Improve Front Desk Efficiency

Cut Down Support Costs & Improve Patient Experience