Business:
Hospital
Region:
Kuwait
Locations:
2
About The Hospital
This Hospital is Located in Kuwait and has multiple Locations and 300+ employees. It is Accredited by CANADA Qmentum International – DIAMOND
Objective
The objective of this project was to help the hospital increase new bookings & provide 24*7 customer support.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Pull latest & historical lab results
- Check doctors schedule
- Avail quick support
The complete system was integrated with their HIS system, CRM, Payment & SMS gateway.
Key Use Cases
Business Impact
2500+
Patients Handled in Just 1 Month
450+
Appointments Booked in Just 1 Month
99.8%
Reports Log Success Rate
82.32%
Patient Satisfaction Score
Other Case Studies
Voiceoc Helps KSA Based Diagnostic Company Handle 13,200+ Patients & Generate $35,720 Worth New Test Bookings Per Month
How Voiceoc helped KSA-based Diagnostic Chain to grow bookings...
Voiceoc Helps Oman Based Hospital Generate $2,270 Worth Bookings Per Month & Reduce Customer Care Calls Traffic By 31.14%
How Voiceoc helped Oman-based Hospital to grow bookings...
Voiceoc Helps Bahrain Based Hospital Generate $17,985 Worth Bookings Per Month & Reduce Customer Care Calls Traffic By 11.87%
How Voiceoc helped Bahrain based Hospital to grow bookings...
Voiceoc Helps India Based Diagnostic Company Generate ₹14,47,500 Worth New Test Bookings Per Month & Reduce Customer Care Calls By 35.71%
How Voiceoc helped India-based Diagnostic Chain to grow bookings...
Voiceoc Helps Telangana Based Diagnostics Company Generate $3,200+ Worth Bookings Per Month & Handled 1,600+ Reports Requests Per Month in less than 15 seconds
How Voiceoc helped Telangana-based Diagnostic Chain to grow...
Stay updated with industry specific educational content
Educational content Case studies Industry white papersBy providing your email you consent to allow Voiceoc to store your information and provide you the content requested.