About The Hospital
This Hospital is Located in Kuwait and has multiple Locations and 300+ employees. It is Accredited by CANADA Qmentum International – DIAMOND
The objective of this project was to help the hospital increase new bookings & provide 24*7 customer support.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Pull latest & historical lab results
- Check doctors schedule
- Avail quick support
The complete system was integrated with their HIS system, CRM, Payment & SMS gateway.
Key Use Cases
Patients Handled in Just 1 Month
Appointments Booked in Just 1 Month
Reports Log Success Rate
Patient Satisfaction Score