Homecare Service Company
About The Homecare Service Company
This Homecare service company is Located in India and has Multiple Locations, has 8000+ Employees. This Hospital is Accredited by NABH & JCI.
The objective of this project was to help the homecare services company increase new bookings & enhance the patient experience.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Pull lab results on the go
- Book a home visit
- Check ongoing offers
- Get quick support
The complete system was integrated with their HIS system, CRM and SMS gateway.
Key Use Cases
Appointment Booked in 1st Quarter
Reports Success Rate
Medical Equipment Orders In 1st Quarter