About The Hospital
This Hospital is Located in Bahrain and has Multiple Locations and 1500+ employees. This Hospital is ACHSI Accredited
The objective of this project was to help the hospital increase new bookings & improve patient engagement.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Get support (24*7)
- Pull latest & historical lab results
- Check ongoing offers
The complete system was integrated with their HIS system and SMS gateway.
Key Use Cases
Patients Handled Monthly
Appointments Booked Per Month
Patient Satisfaction Score
Report Queries Handled Monthly